ID
In compliance with the duty of information in article recogdo 10 of the law 34/2002, from 11 of July, Socieda Services of Information and Electronic Commerce, corponden data here entered the titular entity clearness.es website
Denomination: MARPAS HILLS S.L. (CLEARNESS)
Home: C / Doctor LEFT 39 SEMI SOTANO B - 28028 MADRID (MADRID)
Teléfno: 628427297
Email: info@clearness.es
CIF:B87411203
registration records: Mercantile Registry of Madrid Volume 37730 Folio 40 Section 8 Sheet M-672176 Registration 1
intellectual property
All rights of Intellectual Property of all elements contained in this Web, including trademarks, formats, graphic designs, texts, images and documents, They belong to clearness and uentran protected by Spanish and international laws on Intellectual and Industrial Property. total reproduction or parcal of this website and any of its contents without the express written permission of clearness is expressly prohibited.
Access to the Web site does not imply any waiver, transmission, lence or transfer of such rights by Clearness unless otherwise expressly stated.
Terms of use
Access to this Web site constitutes acceptance of these conditions of use without reservation that regulate the access and the use thereof in order to make available to users information about our products and services.
the use of the contents of this website for commercial use or distribution is expressly prohibited, or communication processing.
CLEARNESS, not responsible for any consequence, or damage that might result from such use or use of information.
Both access to this website and the use made of the information contained therein is the sole responsibility of the user.
The user undertakes not to use the information published on this website for illegal or harmful effects, not to damage or render useless information and not to take any other action that may be contrary to the contents of this Legal Notice.
Clearness can not ensure no interruptions or errors in accessing this Web site, but will use its best efforts to avoid them.
Two Protection Policy
Conforms to Regulation (EU) 2016/679 THE EUROPEAN PARLIAMENT AND OF THE COUNCIL 27 April 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data and its implementing regulations persons, you are informed that personal data provided by you will be treated for the following purposes.
- Provide the requested information about our company, our products and services
- manage your request for hiring our service.
- to reply and manage your comments and suggestions
Through filling out contact forms from the Web or by sending e-mails or any other request for information sent to Clearness, the applicant gives express consent to the processing of personal data.
By hiring or book one of our services through this page, You can choose the option of giving such services to a third party. Should provide data to third parties, the applicant undertakes to inform the processing of those data as shown here, and to obtain their prior consent.
In any case Clearness, will use the personal data concerned for purposes other than the above, will not disclose them to third parties without the prior express consent of the affected, and undertakes to maintain due professional secrecy and to establish the technical and organizational measures to safeguard information in accordance with the requirements established by the aforementioned Regulation.
Your personal data will be kept while the purposes described above necessary to comply, or until we withdraw your consent, where appropriate. However, anytime you can request access to their personal data and correct or delete. As well as, limiting their processing, or directly oppose the use or exercise the right to portability thereof.
We also inform you of your right to file a complaint with the Spanish Agency for Data Protection, if it considers that the processing of data are not respecting their rights.
Identity of (Contact):MARPAS HILLS S.L.., C / Doctor LEFT 39 SEMI SOTANO B - 28028 MADRID (MADRID)
Less protection policy
Who facilitates data through forms on this website and accepts his treatment formally declares to be of 13 years
access and use the portal to minors is prohibited from 13 year old.
Clearness reminds seniors who are responsible for minors, it is your sole responsibility if a minor incorporates data to request a product or service.
It also informs them that there are computer programs to narrow navigation by filtering or blocking certain content.
Social networks. By following our profile in social networks expressly consents to the processing of personal data in accordance with their respective privacy policy. Also expressly consent Clearness access to the processing of data in your profile and published it on any product and service news Clearness appear on your wall.
In accordance with REGULATION (EU) 2016/679 EUROPEAN PARLIAMENT, we inform you that the personal data of the followers of clearness in social networks, They will be included in a file whose owner clearness in order to keep you informed through networks of news concerning the activities of clearness.
Your request to connect, necessarily implies consent for treatments indicated.
Posting comments and content on social networks will become public information, so users should be especially cautious when deciding to share your personal information. Clearness is not responsible for the information users to enter the page. However, people whose personal data are published or are included in comments, Clearness may request the cancellation of the same.
Anytime, you can exercise access rights, rectification, suppression and opposition, limit the processing of data, or directly oppose the treatment, or exercise the right to portability thereof. all, by letter, accompanied by a copy of an official document that identifies you, aimed at Clearness. In case of disagreement with treatment, also you entitled to file a claim with the Spanish Data Protection Agency.
Links to other Websites
The links (links) you can find on the Web is a service to users. These pages are not operated or controlled by Clearness, thus, is not responsible for the content of those Web sites are not covered by this Privacy Policy. If you access these websites should be aware that their privacy policies may differ from ours.
jurisdicciona applicable law and jurisdiction
This Legal Notice by Spanish legislation that applies is governed
For the resolution of disputes that may arise as a result of the provisions of these provisions and their interpretation, implementation and enforcement. The user, under acceptance of the conditions contained in this Legal Notice, expressly waiving any other jurisdiction that might apply.
In any case, within Spanish jurisdiction, if the law allowed to undergo a particular jurisdiction, the user expressly waives the jurisdiction that might apply and voluntarily submits to the jurisdiction of the Courts of Madrid.
Legal Notice published on this website identifies the holder as provided in Art. 10 of the Law Society Services Information and Electronic Commerce and contains information protection policy of personal data.
The products and services offered on this page are for consumption, so the purchase agreement is done at the time the client issues the express confirmation of your order. For this reason, CLEARNESS INNATE HEALTH, S.L. (hereinafter Clearness), recommends reading the full legal notice and these general conditions before accepting the order.
This contract is concluded in the legal framework established for Electronic Commerce by Law 34/2002 Services Information Society and Electronic Commerce, taking into account Act 7/1996, from 15 January Retail Trade, the law 7/1998, from 13 of April, on general conditions of contract, Royal Legislative Decree 1/2007, from 16 of November, approving the revised text of the General Law for the defense of consumers and users and the law is passed 3/2014, from 27 of March.
Hiring conditions are as follows:
Characteristics of products and services
The characteristics of the products and services offered on this site are displayed next to the visual identification of these.
Prices
current prices contained in the website at the time of placing the order apply. The price of services is detailed Clearness next to each of these. It is including VAT, This is then broken down into the buying process.
Languages in which orders can be made
You may complete your order through this website in Spanish.
The steps to place orders.
You must select Clearness services referenced on the web that interest reporting the number of units and by "clicking" on the button "buy" to add.
If you are a registered user will have to report their credentials, otherwise, you must provide your email and create an account with your personal data.
Later, You will need to accept the Terms of Purchase by dialing an acceptance box.
As a last step you must choose the method of payment and will be redirected to the payment gateway.
Once the process will receive a confirmation of the contract by.
Confirmation of receipt of Orders
Whenever the company receives an order confirmation email is sent reception within 24 hours from receipt of this, except when it is received on holidays or weekends, that confirmation will be sent on the business day following receipt.
Payment Methods
Clearness has several ways to accept payments orders. Each with very high safety standards to ensure payment with confidence.
Payment of the price of goods and services made by any of the methods listed below:
Payment by credit card. Visa, or MasterCard. The customer can choose to pay by credit card, so that the operation will be confirmed at the time the order is placed.
Payment with paypal. The user is aware that the payment hereby constitutes acceptance of the privacy of Paypal, alien to this website.
Payment by bank transfer. The customer must make a bank transfer for the total transaction to the account specified by the seller. a maximum period of three working days from order confirmation to receive the amount established after this period if the transfer has not been effective, the order will be automatically canceled and the contract will be resolved. The customer must state the following data transfer:
DNI or NIF and name of the natural or legal person to whom the order must be checked.
Order number, assigned automatically by the system at the end of the buying process, the concept of transfer.
Indicate as a beneficiary of the transfer to Clearness INNATE HEALTH, S.L.
Prices and Review
Travel prices offered on our website, as well as the price provided the customer in case of travel as, They may be revised, both upward and downward, when varying the price of transport, the fuel, taxes and fees for certain services related to travel and exchange rates applied to such travel (when this is international). These revisions will be notified to the consumer, in writing or by any means ensuring proper evidence of communication made, can, when the change made is significant, cancel the trip, without penalty, or accept the contract amendment. In no case, It will be revised upward in the previous twenty days from the date of your trip, in respect of applications already made.
The prices shown on this site include VAT. In any case they shall be expressed in Euro currency (€).
Travel prices are per person, and include the following::
a) Predesigned route and / or art activities.
b) Displacement, if any, within the designed route. It is excluded from the price and the service provided offset to the starting point of the trip, and the displacement back.
c) Accompaniment of a team member Clearness.
d) Accommodation at destination.
e) Basic insurance coverage trip.
Any additional services (as an extra nights accommodation, Flights, rental car, excursions, transfers, etc.), It shall be specified in the "includes" offer content visible on the website.
Prices for international travel offered on our website are based on different variables, as airfares, exchange rates and actual costs, calculated at the time of communication / publication of the offer. Because of that, Clearness reserves the right to modify these prices for new bookings if the indicators change substantially. However, if the customer makes a reservation, the price of the trip will be guaranteed with deposit payment, except that some of the causes that motivate defined above price revision will give.
exclusions
Any service not expressly mentioned in the offer, record or not specifically detailed in the program / offer, You will be excluded from the tour price. Among the services excluded in international travel are: visas should be required, (unless stated otherwise Clearness), travel and arrival to the starting point and back from the destination, airport taxes, and / or input and output rates, vaccination certificates and optional hotel services, u inn hostal.
No service utilization
No discounts for loss or non-use of services included in the price will be made, voluntary or involuntarily.
Responsibilities and obligations of the customer
With the development of this contract, the customer agrees to:
a) Make payment service.
b) Follow signs, recommendations and standards proposed by the clearness team member to lead the trip, at all times be guides to maintain the smooth running of the trip.
c) Comply with the laws and customs of the places visited. The Client exonerates of any responsibility Clearness, claim, contingencies or obligations you may incur personally and / or against third parties for any, suspected and / or proven violations of the laws or regulations of any kind existing in the destination, manifesting that purpose its obligation in this regard and expresses its determination and to abide by and comply with it in all its scope.
d) Clearness notify any disease, pathology, allergy or problems of physical or mental health which could affect the normal development of the trip or the coexistence of the group. Failure to notify this fact to Clearness, or commit any illegal act or which may cause danger or discomfort to other group members, Clearness reserves the right to terminate the contract with the client, without generating right to claim or return and without prejudice to actions and / or claims that other travelers would perform against the violator of the rules of travel. Equally, Clearness reserves the right not to accept the customer's book has shown signs of not accepting understood and / or complied with the provisions described here.
Client data
The customer has the obligation to provide clearness all the necessary data to ensure compliance with the contracted services. These data will be:
- Full name;
- Passport number (If necessary) and copy of passport data;
- Birthdate;
- Nationality and medical form (If necessary).
The lack of veracity and / or accuracy, whether voluntary or involuntary, on data that the client communicates Clearness will be the sole responsibility for this, as well as all subsequent consequences.
Special conditions of international travel
International travel, the customer is responsible for being in possession of a valid passport to enter and leave the country or countries visited during the travel itinerary, as well as visas, whatever permits and certificates were, including vaccination and insurance compulsory subscription.
All users must take in order to personal and family documentation required, either passport or identity card, under the laws of the country or countries included in the itinerary. Will be paid by the customer to obtain visas, passports, vaccination certificates and other documents or formalities necessary for carrying out the trip, when so required.
It should be refused visas by the competent authority for particular causes customer, or be refused entry into the country for lack of any requirement applicable, default in the documentation required or not be the same carrier, the customer is solely responsible, Clearness decline all responsibility for the facts, and must be paid by the customer any costs arising.
Clearness reminds customers to be sure before starting the journey to meet the standards and requirements applicable visa in order to visit the country / countries that are part of the tour itinerary, according to your rules.
Any information or advice given by Clearness visa, vaccines, weather, clothes, luggage, etc., It is customer orientation and is provided as a courtesy, not being the clearness, so, responsible for any errors or omissions in the information provided.
Where imperative legal, Clearness provide the customer with travel insurance with basic coverage. Such insurance covers cases of lost or delayed luggage, personal injury, medical expenses, evacuation costs and repatriation in case of accident, illness or death, in the manner and amount contained in the conditioned which is delivered to the customer when requesting the reservation.
Clearness recommends expanding coverage to cases of cancellation, loss of possessions, or any other loss that may arise from a situation of loss, damage, delays or inconvenience to the customer.
The customer is responsible good condition and conservation of your passport. Clearness be relieved of responsibility for the disruption and inconvenience in the event that some sort of deterioration or breakage occurs during handling by the customer, embassies for visa processing or during migration controls in countries of destination or scale, running the client with cost and disruption this may cause. The customer must fill in all fields required by the authorities of the destination country for visa. For not fill in all fields correctly, you must fill out the form again, may undergo the administrative costs of such a correction.
All users, without exception, They must carry valid personal and family documents, either a passport or D.N.I. under the laws of the country or countries visited. It will be paid by the customer when traveling so require obtaining visas, passports, vaccination certificates, etc.
It should be rejected by any authority granting visas, by particular causes User, errors or omissions in the visa application form, or be refused entry into the country for lack of requirements imposed, or default in the required documentation, or not be the same carrier, Clearness declines all responsibility for acts of this nature, being paid by the customer any costs arising, apply in these circumstances the conditions and rules established for voluntary non service.
Cancellation and modification deliaje
The customer must notify clearness its intention to cancel the trip in writing, either by post (at the address stated in these Terms of), and email. When the cancellation is made by email, It will be mandatory confirmation by Clearness.
The date of receipt of the letter by ordinary mail, as well as sending confirmation by Clearness, when the cancellation made by email, will mark the date of trip cancellation by the customer, for purposes of calculating the penalty. The customer can cancel the trip at any time, Nevertheless, Clearness shall indemnify the following terms and deadlines:
the total amount will be refunded, when the cancellation of the training is carried 21 days before starting training.
It will be refunded 50% the amount paid when the cancellation takes place between 14 Y 21 days before the start of training.
If the cancellation is requested before 14 days before the start of the activity, not returning the payment of the course will be held, retreat or workshop.
Price policy
Clearness the right to modify the price of products and services offered unilaterally booking through this website, current prices will be applied in the advertising at the time of placing the order, to ensure the accuracy of customer price of goods and services.
Questions or claims. The user can send their doubts, complaints or inquiries about order tracking to:
Company: CLEARNESS INNATE HEALTH, S.L.
Addressn: C / Doctor LEFT 39 SEMI SOTANO B - 28028 MADRID (MADRID)
Teléfno: 628427297
Email: info@clearness.es
Definition and function of cookies
A cookie is a file that is downloaded to your computer to access certain web pages. Cookies allow a website, among other things, store and retrieve information about browsing habits of a user or their equipment and, depending on the information they contain and the way you use your computer, They can be used to recognize the user.
This website, like most Internet sites, uses cookies to improve and optimize the user experience. Below you will find detailed information on the types of cookies used by this website, on how you can disable them in your browser and how specifically block the installation of third party cookies.
Type of cookies used by the website and its purpose
OPERATION. These cookies allow navigation through the web and the use of different options or services provided. They are also used to improve your browsing experience and to optimize the operation of our website. Stored service configurations so that the user does not have to reset them each time you visit us.
ANALITICAS. These cookies are used to collect information on the use of our web site by visitors. We use the information to compile reports and to improve the site. These cookies are only associated with an anonymous user and your computer / device without providing references that reveal personal data. Collect the number of visitors to the site, how long they last visits, the Navigator, terminal type, the place of origin of visitors and pages visited.
The use of cookies allows us to facilitate user navigation and adapt the information and services we provide to your interests.
Cookies are used both permanently and temporarily (Session cookies). Permanent cookies are stored on your computer or mobile device for a period of time not exceeding 24 months.
We use own and third party cookies to collect aggregate statistical data through the data you provide use.
Treatment of cookies
The information obtained from the treatment of cookies is treated by the head of the Web.
What happens if you disable cookies
At any time you can access your browser settings to modify and / or block the installation of cookies, but this may mean that some features remain disabled and can be limited access to some content. Quality performance of services may be affected.
Way to disable or delete cookies
To allow, know, block or delete cookies installed on your computer, You can do this by setting your browser options installed on your computer.
You can find information on how to do so if you use one of the following browsers:
Internet Explorer: https://privacy.microsoft.com/es-es/privacystatement
Safari: https://www.apple.com/legal/privacy/es/cookies/ https://support.apple.com/es-es/HT201265
Google Chrome: https://support.google.com/chrome/answer/95647?hl=es&hlrm=en
Google: https://www.google.com/intl/es/policies/privacy/
Firefox: http://support.mozilla.org/es/kb/Borrar%20cookies
Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html
Android (Google): https://www.google.com/intl/es/policies/privacy/
Windows Phone (Microsoft): https://privacy.microsoft.com/es-es/privacystatement
Blackberry: http://global.blackberry.com/es/legal/privacy-policy.html
You can also easily delete cookies from your computer or mobile device by using your browser. For directions on how to manage and delete cookies, go to the "Help" tab on your browser. You can disable cookies or receive a notification every time a new cookie is sent to your computer or mobile device.
There are tools available on line, allowing users to detect cookies on each Web site they visit and manage their deactivation (for example, Ghostery: https://www.ghostery.com/about-ghostery/privacy-statements/,
http://www.ghostery.com/faq).
Updating our Cookie Policy
We may update the Policy on our Website Cookies, therefore we recommend you review this policy whenever you visit our Web site in order to be properly informed about how and why we use cookies. Please note that browsers can also change their policies and location information.
Cookies Policy was last updated date time 21 June 2018.
